Frequently asked questions

Got questions? We’ve got answers! Our FAQ section covers everything you need to know about our courses, enrolment, online learning, qualifications, and career support.

If you don’t see your question here, feel free to contact our team — we’re happy to help.

Q: What courses do you offer?
A: We offer a range of security courses, including:

  • International Security Trainer Courses

  • Security Risk Manager Courses

  • Highfield Level 2 Security Inspector / Spectator Safety Courses

  • Specialisations in CCTV, Close Protection, and Static Guarding

Q: Are the courses online?
A: Yes! Some of our courses are fully online, allowing you to study at your own pace from anywhere. Certain practical modules may require in-person sessions.

Q: How long does each course take?
A: Course length varies:

  • Online knowledge-based courses: 4–8 hours

  • Instructor or specialist courses: 5 days (including assessments)

  • Practical modules: length varies depending on specialisation

Q: Will I get a certificate?
A: Yes! Upon successful completion, you will receive a recognised qualification, such as a Highfield Level 2 certificate or a SIRS-accredited certificate.

Q: Can these courses help me get a job?
A: Absolutely! Our courses enhance your skills and employability. After your course, our recruitment team can assist with CVs and introduce you to top security and events companies.

Q: Who can enrol?
A: Anyone interested in a security career can enrol. Some advanced or specialist courses may require prior security experience or qualifications.

Q: How do I enrol?
A: Click on the course you’re interested in and follow the online enrolment process. If you need help, our team will guide you step by step.

Q: Are the courses recognised internationally?
A: Yes! Our courses are designed to meet international security standards, making your qualifications valuable both in New Zealand and abroad.

Q: What support is available during the course?
A: You’ll have access to our support team for questions about course content, technical issues, or career guidance. Our instructors provide practical advice, and our Careers Team is available to help with recruitment support.

Q: What support is available after completing the course?
A: After finishing your training, our Careers Team will continue to guide and support you. You’ll also be added to our Facebook recruitment page, where you can access job opportunities, ask questions, and connect with other students and alumni for advice.

Q: Do I need any prior experience?
A: For most online courses, no prior experience is required. For specialist or advanced courses (like Close Protection or Security Instructor), prior experience in security may be needed.

Q: Are payment plans available?
A: Yes, we offer payment plans. All fees must be fully paid before the course begins.

Q: Who can I speak to about enrolling?
A: When you enquire about a course, a Careers Manager will contact you to discuss the process and help direct you towards the course that best suits your goals.

 

Beyond the ordinary

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